We’re here to help
Get instant answers to common questions.
Frequently Asked Questions
We’ve compiled a list of answers to common questions. If you have a question that isn’t featured below, ask us in the form above and we’ll get back to you.
- How much does ISMo cost?
We have standard pricing schemes for ISMo and Mini ISMo which are very competitive. Pricing is based on the number of checklists required and is paid by monthly subscription, fleets of vessels earn a sizable discount. Set up costs for the average vessel are offered free, for vessels requiring extra work, administration is charged at an hourly rate. We are always keen to develop, if you have any special features that you would like to add we would be more than happy to discuss them with you. Contact us today to discuss your needs and we will revert with a quotation.
- How long does it take to set up ISMo?
The set up procedure is not complicated but requires input from the vessel / manager. It mostly depends on the number of checklists that you require. On average each checklist takes about one hour to set up. The average vessel requires about 10 – 15 checklists but you can have as many as you want.
- What happens if I don’t have WiFi?
ISMo continues to work perfectly on the device and will sync to the cloud and any other devices linked to the account when WiFi is available. The amount of data transmitted is very small and so the system works well even with slow internet connections.
- How flexible is ISMo?
ISMo can handle any process that involves recording and reporting. We are currently working on maintenance scheduling and reporting which should be available shortly.
- Can I print out hard copies of reports?
Reports, crew lists, permits to work etc. can be printed or emailed directly from the app.
- How can I see a demo of ISMo?
You can open a demo account. We offer a free trial version of ISMo that allows one user login and twelve pre-configured templates for you to play with.
- Is ISMo recognized by flag and classification societies?
Our system is in use on vessels from all the major flag states and classification societies. It has passed all of their audits with flying colours.
- Can I use my own server to back up everything?
Yes, this involves a small extra cost to relay the messages to your server.
- How many vessels are currently using ISMo?
About 70 so far and increasing every day.
- Does ISMo only work on iOS devices?
iOS has many advantages as a hand held device for reporting over other platforms, most notably security and reliability, that is why we chose it. And it works exactly the same on all iOS devices, iPad, iPad mini, iPhone and even the iPod touch, depending on your budget. We also work with html and can give you full functionality on your office PC. This feature is not included in the standard package, contact us for an indication of development costs.
- Is ISMo future proof?
We do not see any end in sight for iOS and all of our software updates are offered to you free of charge.
- Is ISMo secure?
Our cloud storage uses dual reciprocating secure servers in Holland and the US backing each other up. The data is also stored the device itself which operates on the very stable iOS platform. You can safely store all of your reports here. Store your certificates here also and ISMo will alert you if they are about to expire.
- Can ISMo be personalised?
We can call it whatever you want and rebrand it with your company logo.